CAREERS

Front Desk Concierge

EAGLE, COLORADO | GLENWOOD SPRINGS, COLORADO | DELRAY BEACH, FLORIDA

Wanderlust Dogs is all about providing premium dog hospitality services and the best care possible. We're looking for a Front Desk Concierge whose primary focus will be to create a great first impression for our guests and their owners. If you’re passionate about dogs, enjoy people, and have a friendly, outgoing personality, let’s talk!


DESCRIPTION

  • Full (40 hours per week) or part-time (25 hours per week or less)

  • Competitive pay between $15-$22 per hour (depending on experience) with room for growth

  • A fun and energetic work environment 

  • Supportive management and a collaborative team


THE JOB

  • Act as the face of Wanderlust Dogs, greeting clients and their dogs with a great attitude and welcoming personality

  • Get to know and build a bond with the dogs and their owners

  • Answer phone calls and respond to emails in a timely and professional manner

  • Assist new clients during the registration process, ensuring all documents and shots are up to date

  • Set up temperament tests and a tour of the facility for first-time clients

  • Educate clients on our services, prices, and facility amenities

  • Manage the check-in and checkout process for dogs attending daycare or boarding

  • Oversee the retail checkout process and handle all questions related to merchandise

  • Maintain and clean the lobby and common areas

  • Prepare dog meals and medications according to the owner's instructions and relay any special requests to the dog attendant on duty

  • Provide owners with daily pictures and behavioral/health updates as needed

  • Follow organizational procedures and protocols with an emphasis on maintaining health and safety standards


REQUIRED

  • Passion for dogs, their care, health, and safety

  • Ability to multi-task efficiently in a fast-paced environment

  • Reliable, trustworthy, and punctual

  • Comfortable and confident working with dogs of all sizes and temperaments

  • Proficient computer skills. Experience with dog scheduling software such as Gingr is a plus.

  • Patient and professional when dealing with dogs, customers and teammates

  • Available and willing to work weekends, evenings and select holidays

  • Dependable transportation and availability to work in all weather conditions

  • Physical activity, able to stand for extended periods and lift up to 40 lbs