CAREERS
Front Desk Concierge
EAGLE, COLORADO | GLENWOOD SPRINGS, COLORADO | DELRAY BEACH, FLORIDA
Wanderlust Dogs is all about providing premium dog hospitality services and the best care possible. We're looking for a Front Desk Concierge whose primary focus will be to create a great first impression for our guests and their owners. If you’re passionate about dogs, enjoy people, and have a friendly, outgoing personality, let’s talk!
DESCRIPTION
Full (40 hours per week) or part-time (25 hours per week or less)
Competitive pay between $15-$22 per hour (depending on experience) with room for growth
A fun and energetic work environment
Supportive management and a collaborative team
THE JOB
Act as the face of Wanderlust Dogs, greeting clients and their dogs with a great attitude and welcoming personality
Get to know and build a bond with the dogs and their owners
Answer phone calls and respond to emails in a timely and professional manner
Assist new clients during the registration process, ensuring all documents and shots are up to date
Set up temperament tests and a tour of the facility for first-time clients
Educate clients on our services, prices, and facility amenities
Manage the check-in and checkout process for dogs attending daycare or boarding
Oversee the retail checkout process and handle all questions related to merchandise
Maintain and clean the lobby and common areas
Prepare dog meals and medications according to the owner's instructions and relay any special requests to the dog attendant on duty
Provide owners with daily pictures and behavioral/health updates as needed
Follow organizational procedures and protocols with an emphasis on maintaining health and safety standards
REQUIRED
Passion for dogs, their care, health, and safety
Ability to multi-task efficiently in a fast-paced environment
Reliable, trustworthy, and punctual
Comfortable and confident working with dogs of all sizes and temperaments
Proficient computer skills. Experience with dog scheduling software such as Gingr is a plus.
Patient and professional when dealing with dogs, customers and teammates
Available and willing to work weekends, evenings and select holidays
Dependable transportation and availability to work in all weather conditions
Physical activity, able to stand for extended periods and lift up to 40 lbs